1000z's Commitment to Responsible Gaming
At 1000z, providing a fun entertainment platform is only part of what we do — we're equally committed to ensuring every user plays in a healthy, controlled way. Online gaming should be a source of entertainment and relaxation, not stress or financial strain.
We are fully committed to the principles of responsible gaming and have developed a range of tools to help Malaysian users manage their gaming experience. We encourage every user to understand their rights and the control options available to them before starting any gaming session.
Recognise the Signs of At-Risk Behaviour
Recognising early warning signs is an important first step to staying safe. Please take note if you or someone you care about is showing any of the following signs:
- Feeling the need to play longer or bet more to get the same level of satisfaction.
- Finding it difficult to stop playing even when you've already decided to do so.
- Using money meant for daily necessities — rent, food, bills — for betting.
- Lying to family or friends about how much time and money you've spent on gaming.
- Chasing losses from previous sessions.
- Feeling restless, irritable, or low when you're unable to play.
- Neglecting work, family, or social responsibilities due to gaming.
If you identify with any of the signs above, we encourage you to make use of the self-control tools available on the 1000z platform or seek professional help right away.
Self-Control Tools Available to You
1000z provides several self-control tools that can be activated through your account settings. These tools are designed to help you play within comfortable, responsible limits.
Deposit Limits
You can set daily, weekly, or monthly deposit limits in MYR (RM) to control how much money you add to your account. Once a limit is set, our system will automatically block any deposits that exceed that amount. Limits can be reduced immediately, but increases require a waiting period to ensure your decision is final.
Take a Break
If you feel the need to step away from the platform for a short while — whether a day, a week, or a month — you can activate the temporary break option. During this period, your account will be blocked from all gaming activity. Your account balance remains safe and can be withdrawn.
Self-Exclusion
For more serious cases, 1000z offers a self-exclusion option for longer periods. Once activated, your account will be fully suspended and you will not receive any marketing communications from us for the duration of the selected period. This is the most comprehensive option for users who need a longer break.
Log in to your account and go to Account Settings to find all available self-control options. If you need assistance, contact our support team at [email protected].
How to Set Realistic Time and Budget Limits
One of the most effective ways to keep your gaming experience healthy is to plan ahead before starting a session. Here are some practical tips you can put into practice:
- Decide how long you'll play before you start.
- Use your phone's timer as a reminder.
- Respect your time limit even when you're on a winning streak.
- Avoid playing late at night when your judgment is impaired.
- Decide on the amount in RM you're comfortable losing before you start playing.
- Think of it as the cost of entertainment, not an investment.
- Stop playing once your budget is up, no matter what.
- Never borrow money to fund your betting.
Keep in mind that in games of chance, losses are part of the experience. Playing with money you can afford to lose is key to keeping the fun going without the pressure.
Protecting Minors & Maintaining Life Balance
Protection for Children & Teens
The 1000z platform is strictly for individuals aged 18 and above. We take seriously our responsibility to ensure minors cannot access our services. If you share a device with younger family members, please take the following steps:
- Do not share your 1000z account password or login details with anyone.
- Log out of your account after every session, especially on shared devices.
- Consider using parental control software on family devices.
- Talk openly and honestly with your children about the risks of gambling.
Keep Life in Balance
Online entertainment is just one small part of a balanced life. Make sure gaming activities don't interfere with quality time with family, work responsibilities, physical and mental health, or your social relationships. If you find that gaming is starting to dominate your time and thoughts, that's a signal to pause and reassess.
Get Help When You Need It
Asking for help is a sign of strength, not weakness. If you or someone you know needs support with gaming habits, please don't hesitate to seek professional help.
Our support team is ready to help you activate self-control options or answer any questions related to responsible gaming. Reach us at: [email protected]
For mental health support and counselling related to gambling habits, please reach out to a local mental health counselling service in Malaysia or consult your doctor for an appropriate referral.
Remember: 1000z wants you to enjoy our platform, but your health and wellbeing matter far more than any game.
Have Questions or Need Further Guidance?
Check the section FAQs us for more information on self-exclusion tools, or contact the 1000z support team directly for personal assistance.